Bupa has announced a series of senior leadership appointments, effective 1 January 2026, subject to regulatory approval.

Chris Carroll has been named CEO for Bupa Global, India & UK, reporting to Bupa Group CEO Iñaki Ereño. He will lead the growth of Bupa’s insurance and healthcare provision businesses, bringing extensive experience in health insurance, healthcare provision, and customer-focused innovation. Carroll joined Bupa in 2020 from WS Audiology and has held senior roles in both Australia and the UK, most recently leading Bupa Insurance in the UK. He succeeds Carlos Jaureguizar, who will become CEO of Bupa’s Europe and Latin America division.

Jaureguizar, who joined Bupa in 2006, has held senior roles including Chief Financial Officer of Bupa’s Europe and Latin America unit, and General Manager of Bupa Chile.

Richard Washington, currently Medical and Healthcare Director for Bupa Insurance, will become CEO of Bupa Insurance, reporting to Carroll. An experienced financial services leader, he joined Bupa in 2018 after senior roles at Lloyds Banking Group and NatWest.

Carroll commented on his appointment: “I am delighted to step into the leadership of Bupa Global, India & UK at this pivotal time. We are on an exciting journey of collaboration across health systems and improving our customers’ health outcomes. Through our expansion of Bupa Blua digital healthcare services, market-leading products, and expansion across provision, we want more customers to have the peace of mind that their entire health journey can be with Bupa, through sickness and wellness, and at every life stage. I am excited to continue our momentum, to reach more people with high-quality, trusted care.”

Ereño added: “At Bupa, we have world-class leaders with unrivalled experience across global markets to drive performance, health innovation, and customer growth. These appointments are a testament to the unmatched strength and talent in our leadership teams across Bupa to drive customer centricity and innovative healthcare. Across all our Bupa markets, we are committed to embedding our transformation agenda, delivering the highest standards of care, and fulfilling our purpose of helping people live longer, healthier, happier lives and making a better world.”