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Travel Insurance

The latest industry news from the global travel and health insurance marketplace, including trends, reports, analysis on world events, and related issues.

Travel Insurance Headlines

Holiday cancelled

Defaqto highlights differences in Covid cover

Most travel insurance products now include cover for Covid-19, but there are big differences between what each policy covers, according to financial information experts Defaqto
Read More

26 Feb 2021

Clara Bullock

Suitcase and essentials

Chubb and Travix partnership to personalise travel insurance

Global insurer Chubb has launched a new travel insurance partnership with global online travel company Travix
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26 Feb 2021

Clara Bullock

Camping trip

Generali to offer Covid cover through RoverPass

Generali Global Assistance (GGA) will be offering travel insurance through its partner RoverPass
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25 Feb 2021

Clara Bullock

Growth

Travel insurance industry set to see growth

The impact of the Covid-19 pandemic and the quest for more travel security will spur sharp growth in the travel insurance market over the next seven years, according to Research…
Read More

24 Feb 2021

Clara Bullock

See all travel insurance news

Latest features

Art of communication

The Art of Communication for Travel Insurers

In a world where communication is constant, instantaneous, and omnipresent, do travel insurers have any excuse for getting bad press when it comes to communicating with customers? Sarah Watson looks…
Read More

1 Feb 2021

Sarah Watson

phone

Customer retention - how to ensure loyalty

Now more than ever, maintaining customer loyalty and attracting new customers is fundamental for travel insurers. Clara Bullock takes a closer look the range of methods travel insurers are implementing…
Read More

4 Jan 2021

Clara Bullock

virus

News Analysis: Covid and the travel insurance industry

Robyn Bainbridge looks back over 2020 – from the evolution of Covid-19 cover, travel insurance lawsuits, and fraud prevention strategies, industry leaders detail how, over the course of 12 tumultuous…
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4 Jan 2021

Robyn Bainbridge

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Company News

Brazil

Ô Insurance Group and Western Union to offer travel insurance

Brazilian Ô Insurance Group and financial services company Western Union will offer insurance in all Western Union-owned stores in Brazil starting in March
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23 Feb 2021

Clara Bullock

good results

nib’s half-year results ‘pleasing’ despite pandemic

Australian healthcare company nib has announced a Group Underlying Operating Profit (UOP) of AU$86.9 million and Net Profit After Tax (NPAT) of $66.2 million for the six months to 31…
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22 Feb 2021

Clara Bullock

rock underwriting agency

ROCK launches underwriting agency

The new platform will help the UK travel insurer diversify its product range and, in the long run, expand its offering beyond travel insurance
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19 Feb 2021

Robyn Bainbridge

online broker platform

Arch launches new platform for brokers

Americas-based insurance firm Arch Insurance has launched a new platform that enables brokers to price and sell business travel insurance policies
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15 Feb 2021

Robyn Bainbridge

acquisition company news

K2 acquires new travel insurance division

April Travel Protection USA (division of April International) has been acquired by insurance services holding company K2 Insurance Services, LLC (K2)
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11 Feb 2021

Robyn Bainbridge

Student travel

InsureMyTrip launches student travel product

US-based travel insurance comparison site InsureMyTrip has announced the launch of its new Academic Explorer travel protection programme
Read More

10 Feb 2021

Sarah Watson

Trophy

Allianz Partners scoops more accolades

Allianz Partners USA has been awarded five trophies in this year’s Stevie Awards, including a Gold Stevie Award for Contact Center of the Year – Financial Services
Read More

3 Feb 2021

Clara Bullock

Industry Matters

cloud

No return to ‘business as usual’ for the London Market

The Covid-19 pandemic has posed the most significant challenges ever faced by the London Market. Tom Payne of Verisk Underwriting discusses the digital opportunities available to enable it to become…
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1 Feb 2021

Tom Payne

female leadership

A word on female leadership in travel insurance

Mark Kopec, Head of International Business at Australian health insurer HCF, reflects on how senior leadership in travel insurance is diversifying, and why this much-needed change is great news for…
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4 Jan 2021

Mark Kopec

Nosara Costa Rica

Costa Rica resort offers credit covering Covid tests and travel insurance

The provision of cover offered by Tierra Magnifica resort in Costa Rica meets the requirements set out by the US CDC for Covid testing, and encourages travellers to take a…
Read More

3 Feb 2021

Robyn Bainbridge

customer refund credit note

CAA extends deadline for refund credit notes

What might come as good news for the travel industry may also damage traveller confidence if customers are not made aware the impact that accepting an RCN will have on…
Read More

27 Jan 2021

Robyn Bainbridge

UK travellers medical insurance

Introducing the not-so global Global Health Insurance Card

The UK Government’s newly launched Global Health Insurance Card is slowly being rolled out, but travellers should still be encouraged to purchase comprehensive medical travel insurance
Read More

19 Jan 2021

Robyn Bainbridge

Maxis

MAXIS Global Benefits Network on ageing workforces and IPMI

MAXIS Global Benefit Network’s Head of Health & Wellness, Dr Leena Johns, discusses how group health insurers should adapt their IPMI offerings to keep costs low and meet the needs…
Read More

1 Feb 2021

Leena Johns

Trust block

Travel insurers less trusted due to Covid-19

Public trust in the claims process of travel insurers was reduced in 2020
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13 Jan 2021

Clara Bullock

tokyo

The 2021 Tokyo Olympics: health passports and travel insurance?

Travel insurers should consider enhancing their cancellation cover options as the will-it-won’t-it back and forth continues over the Tokyo Olympics this year
Read More

22 Jan 2021

Robyn Bainbridge

investigation

Which? calls travel insurance coverage into question

The UK consumer watchdog argues that travel insurers have been reducing cover since March 2020 while raising prices, and so asks the UK Financial Conduct Authority to investigate
Read More

23 Dec 2020

Robyn Bainbridge

EU law

New EU law enabling class action lawsuits to spell trouble for travel insurers?

A new European regulation will allow consumers to launch group actions against companies. With recent travel insurance complaints on the up, travel insurers should be mindful
Read More

25 Nov 2020

Robyn Bainbridge

Fraud Prevention

Fraud header

The fight against travel insurance fraud is on

Is travel insurance an easy target? Lauren Haigh spoke to those on the front line in the fight against fraud to assess their defence strategies
Read More

7 Sep 2020

Lauren Haigh

healthcare fraud

Covid-19 and opportunistic health insurance fraud

As part of International Fraud Awareness Week, Allianz Care's Claire Byrne gives a brief overview of the impact that Covid-19 has had on health insurance fraud internationally
Read More

17 Nov 2020

Claire Byrne

Insurance Fraud

Covid-19 has accelerated fraud protection

A 2020 study by FRISS reveals how the pandemic has changed insurers’ priorities
Read More

13 Nov 2020

Clara Bullock

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