Travel Insurance Headlines

Defaqto highlights differences in Covid cover

Most travel insurance products now include cover for Covid-19, but there are big differences between what each policy covers, according to financial information experts Defaqto

Chubb and Travix partnership to personalise travel insurance

Global insurer Chubb has launched a new travel insurance partnership with global online travel company Travix

Generali to offer Covid cover through RoverPass

Generali Global Assistance (GGA) will be offering travel insurance through its partner RoverPass

Travel insurance industry set to see growth

The impact of the Covid-19 pandemic and the quest for more travel security will spur sharp growth in the travel insurance market over the next seven years, according to Research…

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Latest features

The Art of Communication for Travel Insurers

In a world where communication is constant, instantaneous, and omnipresent, do travel insurers have any excuse for getting bad press when it comes to communicating with customers? Sarah Watson looks…

Customer retention - how to ensure loyalty

Now more than ever, maintaining customer loyalty and attracting new customers is fundamental for travel insurers. Clara Bullock takes a closer look the range of methods travel insurers are implementing…

News Analysis: Covid and the travel insurance industry

Robyn Bainbridge looks back over 2020 – from the evolution of Covid-19 cover, travel insurance lawsuits, and fraud prevention strategies, industry leaders detail how, over the course of 12 tumultuous…

Ô Insurance Group and Western Union to offer travel insurance

Brazilian Ô Insurance Group and financial services company Western Union will offer insurance in all Western Union-owned stores in Brazil starting in March

nib’s half-year results ‘pleasing’ despite pandemic

Australian healthcare company nib has announced a Group Underlying Operating Profit (UOP) of AU$86.9 million and Net Profit After Tax (NPAT) of $66.2 million for the six months to 31…

ROCK launches underwriting agency

The new platform will help the UK travel insurer diversify its product range and, in the long run, expand its offering beyond travel insurance

Arch launches new platform for brokers

Americas-based insurance firm Arch Insurance has launched a new platform that enables brokers to price and sell business travel insurance policies

K2 acquires new travel insurance division

April Travel Protection USA (division of April International) has been acquired by insurance services holding company K2 Insurance Services, LLC (K2)

InsureMyTrip launches student travel product

US-based travel insurance comparison site InsureMyTrip has announced the launch of its new Academic Explorer travel protection programme

Allianz Partners scoops more accolades

Allianz Partners USA has been awarded five trophies in this year’s Stevie Awards, including a Gold Stevie Award for Contact Center of the Year – Financial Services

No return to ‘business as usual’ for the London Market

The Covid-19 pandemic has posed the most significant challenges ever faced by the London Market. Tom Payne of Verisk Underwriting discusses the digital opportunities available to enable it to become…

A word on female leadership in travel insurance

Mark Kopec, Head of International Business at Australian health insurer HCF, reflects on how senior leadership in travel insurance is diversifying, and why this much-needed change is great news for…

Costa Rica resort offers credit covering Covid tests and travel insurance

The provision of cover offered by Tierra Magnifica resort in Costa Rica meets the requirements set out by the US CDC for Covid testing, and encourages travellers to take a…

CAA extends deadline for refund credit notes

What might come as good news for the travel industry may also damage traveller confidence if customers are not made aware the impact that accepting an RCN will have on…

Introducing the not-so global Global Health Insurance Card

The UK Government’s newly launched Global Health Insurance Card is slowly being rolled out, but travellers should still be encouraged to purchase comprehensive medical travel insurance

MAXIS Global Benefits Network on ageing workforces and IPMI

MAXIS Global Benefit Network’s Head of Health & Wellness, Dr Leena Johns, discusses how group health insurers should adapt their IPMI offerings to keep costs low and meet the needs…

Travel insurers less trusted due to Covid-19

Public trust in the claims process of travel insurers was reduced in 2020

The 2021 Tokyo Olympics: health passports and travel insurance?

Travel insurers should consider enhancing their cancellation cover options as the will-it-won’t-it back and forth continues over the Tokyo Olympics this year

Which? calls travel insurance coverage into question

The UK consumer watchdog argues that travel insurers have been reducing cover since March 2020 while raising prices, and so asks the UK Financial Conduct Authority to investigate

New EU law enabling class action lawsuits to spell trouble for travel insurers?

A new European regulation will allow consumers to launch group actions against companies. With recent travel insurance complaints on the up, travel insurers should be mindful

The fight against travel insurance fraud is on

Is travel insurance an easy target? Lauren Haigh spoke to those on the front line in the fight against fraud to assess their defence strategies

Covid-19 and opportunistic health insurance fraud

As part of International Fraud Awareness Week, Allianz Care's Claire Byrne gives a brief overview of the impact that Covid-19 has had on health insurance fraud internationally

Covid-19 has accelerated fraud protection

A 2020 study by FRISS reveals how the pandemic has changed insurers’ priorities