ITIJ 298 | November 2025

In this issue of ITIJ we look at current travel patterns to and from the US and Europe, take a close look at the Italian healthcare system, and examine how insurers are adapting policies and coverage to manage weather-related challenges.

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In this issue

Too old to come home?

Alex Veldman, Medical Director, and Andrea Ressler, Head of Sales and Marketing, at Unicair, tell ITIJ about a recent case of an elderly man requesting repatriation

Excellent medical cost containment from Penfield

Faz Subhani, VP Sales and Marketing at Penfield, shares with ITIJ some impressive medicalclaims negotiation successes

Excellent trauma care in Thailand

Ekkit Surakarn, Deputy Hospital Director at Bangkok Hospital, talks to ITIJ about trauma care, the importance of technology, and how they measure success

Sponsored by Bangkok Dusit Medical Services (BDMS)

31 Oct 2025

Editorial Team

Award-winning support

Emerson De Luca, Managing Director of Albin International, talks to ITIJ about a recent prestigious award, working in conflict zones, and the importance of compassion

A message from GAMTI

Claudia Schmiedhuber, CEO and Founder of the Global Assistance & Medical Transport Institute (GAMTI), sends a note to our readers

Sponsored by Global Assistance & Medical Transport Institute (GAMTI)

31 Oct 2025

Editorial Team

An ethos of trust, care, and tailored support

Mark Smith, Commercial Director at The London Clinic, talks to ITIJ about partnerships, international patients, and their innovative treatment solutions

Introducing the Cairo Medevac Center

Dr Hany Sabry, CEO of Egypt Global Assistance, tells ITIJ about their new centre at Terminal 2, Cairo International Airport

Sponsored by Egypt Global Assistance (EGA)

31 Oct 2025

Editorial Team

Efficient resolutions lead to customer loyalty

Juan Pérez Fuella, Head of Services at Servisegur, talks to ITIJ about how they are embracing technology to offer a better customer experience