ITIJ 288 | January 2025

ITIJ January 2025 cover

In this issue we look at worldwide travel trends for the year ahead; speak to insurance experts about how they go about understanding their customers; examine the pros and cons of living and working in Saudi Arabia; and look at the shift in the international student community.

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In this issue

Collage of travel predictions, for example forest fires, family holidays, tourism etc

Global travel predictions for 2025

Alfie Jake Thomson examines global tourism, expatriation, sustainability and political unrest, and considers how the travel industry will progress in the next year

Alfie Jake Thomson

Collage about customer experience, people using data and digital devices

Understanding customer behaviour

Knowing what customers want is key to having the best products on the market. Alysia Cameron-Davies explores how insurers can leverage technology and customer insights to meet evolving consumer demands

Alysia Cameron-Davies

Collage of Saudi Arabia elements, such as camels, cars, landscape and people/expats

Saudi Arabia – the next big thing for expats?

Alysia Cameron-Davies explores the benefits and challenges of relocating to the Gulf state, navigating its healthcare system, and the vital role insurers play in supporting its growing expatriate community

Alysia Cameron-Davies

Collage of students studying abroad

Is studying abroad still a viable choice?

As international student enrolments soar, Milan Korcok examines the current changes in students studying overseas

Image of person being unloaded out of an ambulance

News analysis: European bed shortages

Insurers in the UK have reported that they are being asked to pay for an increasing number of medical repatriations due to a shortage of hospital beds in popular tourist...

Mandy Langfield

Illustration of someone looking at a reciept

Industry Voice: Making the best use of PPOs

Gitte Bach, CEO of New Frontier Group, takes a close look at how international insurers can optimise use of their networks while navigating the US healthcare system

Illustration of criminal looking through phone

Industry Voice: Defending your brand against use by online criminals

Lucien Taylor, Chief Strategy Officer at the DNS Research Federation, tells us that insurance and health companies need to work together to protect their brands from being industrially weaponised by...

Image of the Nile River in Egypt

Interview: Dr Amr Abbass, CEO of HealthCare International Group

Dr Amr Abbass, CEO of HealthCare International Group (HCI Group), discusses international expansion and meeting the needs of an evolving client base