Optimising medical costs for travellers
Agathi Kanellou, Managing Director of Medical Claims International and MCI Assist, talks to ITIJ on unveiling innovative solutions to make the most of medical costs for travellers
In our interconnected world, travel is a vital aspect of modern life. Whether for business or leisure, people and businesses frequently cross borders and continents. Amid the excitement of travel, healthcare considerations are essential. Medical emergencies can occur anywhere, leaving travellers uncertain about medical care accessibility and quality. This is where industry leaders – Medical Claims International and MCI Assist – excel, providing innovative medical cost optimisation solutions tailored for travellers.
Navigating the complex landscape of medical costs
In the dynamic realm of medical cost management, Medical Claims International and MCI Assist are beacons of leadership. Their collaborative approach offers comprehensive solutions spanning medical care optimisation. In a world where healthcare costs vary significantly across countries, travellers often face unforeseen expenses. These companies address this challenge with services that ensure quality care without exorbitant costs.
MCI Assist: pioneering excellence in healthcare assistance
MCI Assist pioneers healthcare and risk management solutions. They offer tailored services globally, including: incident management; reimbursement; medical support; expert assessments; admissions within our network's hospitals; medical transfers; repatriations; air ambulance services; domiciliary care; liaisons; and access to trusted medical providers and local agencies. This network guarantees swift, dependable care for travellers.
Medical Claims International: empowering transformation
In parallel, Medical Claims International operates as a powerhouse of transformation, covering Spain, Portugal, Greece, Turkey, and the expansive LATAM region. The synergy between Medical Claims International and MCI Assist is the cornerstone of their success, enabling them to redefine the landscape of medical cost management. Through strategic partnerships and cultivated networks, they position themselves at the forefront of efficacious medical cost optimisation. This positioning not only empowers individuals and businesses but also strengthens communities by ensuring that quality healthcare remains accessible and affordable.
Empowering travellers with innovative excellence
The alliance between Medical Claims International and MCI Assist is a commitment to innovative excellence. Travellers can embark on journeys with confidence, knowing expert healthcare assistance is a call away. This collaboration transforms how travellers perceive medical care while travelling, eliminating worries.
Thanks to Medical Claims International and MCI Assist, medical cost management for travellers has been transformed. Their dedication empowers individuals, businesses and communities to explore and travel without compromising health. As global travel evolves, these companies ensure medical care knows no boundaries, making journeys memorable and worry-free.
Medical Claims International & MCI Assist
MCI Assist has pioneered healthcare and risk solutions since 1992, delivering exceptional travel assistance worldwide. Our comprehensive services range from incident management to specialised medical opinions, supported by a trusted global network. Medical Claims International S.L. stands out in cost containment, extending excellence across the world. Adhering to ISO standards, our companies redefine industry benchmarks with precision and growth.
November 2023
Issue
In this issue of ITIJ we look at how software is changing insurance delivery for a new generation of travellers. We consider the importance of understanding local culture, and what can go wrong when you ignore it. We examine the challenges of China’s healthcare system, plus we ask if there should be an international standard in medical assistance. This issue we also look at the case for legal assistance for students, and finally, we give you an insider’s guide to Barcelona – home to ITIC Global 2023.
Agathi Kanellou
With 17 years in the industry, Agathi is the Managing Director of Medical Claims International S.L (MCI) and MCI Assist. With a decade at MCI, she progressed from Operations Manager to lead expansion and business development. Trilingual in English, Greek, and Spanish, she blends her love for travel with her professional journey.
February 2025
Issue
Offering readers a deep dive into the issues facing providers and payers of healthcare services around the world. Cost containment, international patient department development, the role of AI in healthcare delivery and more.