Interview: Victoria Raies, CEO & Founder, V Worldwide Solutions
Victoria Raies of V Worldwide Solutions spoke to ITIJ about her business, new technology, and a unique offering
Can you tell us a little about the business and what you offer corporate clients?
V Worldwide Solutions (VWS) is a global company specialising in personalised solutions in the field of subrogation law.
Subrogation allows corporate clients to recoup costs such as medical payments, personal expenses, funeral costs, flight rebooking and air ambulance from the at-fault party (typically the at-fault party’s insurance company).
We specialise in the efficient pursuit of hospital and healthcare provider liens (a claim or legal right against any lawsuit, claim, or recovery a patient has against a third-party) in the US and Europe.
VWS also provides a one-stop solution for all aspects of MedPay and PIP auto coverages in all US no-fault states. Our complete understanding of each state’s laws for an automobile claim allows us to promptly pursue your recovery of dollars.
We coordinate a team of international experts in subrogation claims, involving representation of travel assistance companies, third-party administrators (TPAs), including personal lines insurance, workers’ compensation, fire, group health, automobile, hospital liens, health providers, physicians, MedPay, mistaken payment of benefits, and recovery of premiums.
You are currently launching a new corporate platform in order to work with new companies more efficiently. Can you tell us more?
In 2014 we started our service to clients in the realm of corporate subrogation, marking the commencement of our collaboration with some of the largest travel assistance companies in America. The experience over these years highlighted the necessity for improved communication with companies to enhance their subrogation cases seamlessly. Recognising the need for a more efficient collaboration, we decided to launch VWS – providing companies with limited subrogation experience a streamlined approach to navigate this process. Any company can now easily submit and monitor their claims through our platform.
In the past few years you have become more involved in subrogation solutions for the international travel and health insurance business. Can you tell us why this part of the business has become more important?
The importance has increased due to its effectiveness in recovering losses. VWS emphasises the significance of subrogation in optimising the chances of recovering full losses for their clients, even in complex cases. The company's global coverage and expertise in navigating diverse subrogation laws contribute to its growing role in this sector.
It is unusual for a business to provide subrogation solutions globally. Tell us more about this.
The uniqueness of VWS lies in its ability to offer comprehensive subrogation solutions on a global scale. The company operates in all 50 states in the US, Europe, Latin America, and other parts of the world. This global reach is facilitated by a team of professionals with an intimate understanding of diverse subrogation laws and processes. The company's experience in handling subrogation cases in various settings positions it to take effective and strategic approaches.
Retaining solutions with a specific focus on subrogation optimises your chance of recovering the full loss. Maximising recovery means minimising losses and the costs of the subrogation action, allowing you to continue providing the high-quality, affordable service your insureds have come to expect.
Tell us why companies should think about working with you – what can you offer that others don’t?
One of the advantages of having the VWS subrogation team manage your subrogation claim is that wherever your incident or loss occurred, we have a network of professionals. Other companies with limited coverage may not be able to provide comprehensive subrogation services for international clients.
Perhaps an equally important advantage to working with a company that has subrogation specialists in so many regions is our intimate understanding of the different subrogation laws and processes in each one. Years of experience keeps us poised to take the most effective and strategic route through any subrogation case.
In which countries does the company currently operate?
VWS is based in Florida, USA, with local branches in Rome, Barcelona, and Buenos Aires.
We have represented clients in all 50 states in the US, Europe, and several countries in Latin America. We take pride in being a partner of VLaw International, a law firm with over 15 years of experience representing foreigners and tourists in their claims in both Europe and the US.
We represent health providers, travel assistance companies and TPAs in third-party litigation, and the recovery of past liens and future credits in all 50 US states and throughout the world.
To get the most subrogation dollars out of your file, companies can rely on a subrogation team with the most experience and expertise in the market.
What makes us unique is that you will find all the business solutions for your subrogation claim in one place.