Interview: Ang Ziqian, Flying Home

Oliver Cuenca talks to Ang Ziqian, Managing Director of Singapore-based funeral repatriation firm Flying Home, about the importance of acknowledging the emotional side of this important service

Industry Voice: Cultural fluency: embedding cultural competence into medical assistance operations

Waseem El Tanahi, Business Development Director at CONNEX Assistance, talks about the value of deep cultural knowledge and understanding when delivering international medical assistance services

Industry Voice: Medical high fliers: providing air ambulance services to HNWIs

When the wealthiest people in society need medical transportation, they maintain the same high standards  that they do everywhere else, explains Dr Lee Collier,  Chief Medical Officer at SkyCare Repatriation

Interview: Ricus Groenewald, International SOS

Oliver Cuenca speaks to Ricus Groenewald, Director of Operations Worldwide at International SOS, about the future of the international risk management and assistance sector

Legal assistance for travellers in need

Legal assistance for travellers abroad remains fragmented and inconsistent, even while global mobility grows. Chloe Fox examines how insurers, assistance providers, and legal networks are responding to the urgent need...

Clinical trials abroad – balancing innovation, care, and cost

Gitte Bach, CEO of New Frontier Group (NFG), explains how her company managed a high-profile clinical trial case in the US