ITIJ spoke to Natalya Butakova, Business Development Director at AP Companies, about how the medical assistance company adapted to the challenges of the past year, and how its operations are…

Emerson De Luca, International Secretary at FIAT-IFTA, a global organisation representing funeral directors from around the world, as well as unions/associations of funeral directors, tells ITIJ about the myriad challenges…

Clara Bullock spoke to assistance providers to uncover how Covid-19 has affected their repatriation transportation methods, some of their more ‘out of the ordinary’ repatriations, and how they deal with…

Whether it be communicating a destination-specific safety risk, or alerting a member about additional policy benefits of which they were unaware, technology that allows assistance providers to maintain contact with…

Albin International Repatriation reports on overcoming the difficulties that local customs and regulations can present in this case of a funeral repatriation from Iraq to Macedonia

Homeland International describes a particularly tricky case of funeral repatriation from Angola to Egypt, where low flight availability due to Covid travel restrictions had to be carefully manoeuvred to lay…