Efficient resolutions lead to customer loyalty

Juan Pérez Fuella, Head of Services at Servisegur, talks to ITIJ about how they are embracing technology to offer a better customer experience

Exploring the possibilities of bancassurance

Oliver Cuenca investigates the potentially lucrative world of bancassurance, and finds out what makes such partnerships viable

EURAMI strategy workshop 2025 – shaping the future!

EURAMI tell us about their latest workshop, new initiatives, and looking to the future

Interview: Jonathan Cooper, Worldwide Insurance Solutions Group

Jonathan Cooper, Co-Founder and Managing Director of Worldwide Insurance Solutions (WIS) Group, speaks to Alysia Cameron-Davies about industry changes, GCC market growth, and tech-driven innovations

EURAMI December 2024 update

Season's greetings from EURAMI! As 2024 comes to a close, we take this moment to reflect on the remarkable achievements of our members and team. Together, we've continued to elevate...

A match made in travel: OTA-insurer partnerships

Affinity partnerships between travel insurers and online travel agencies can drive growth and provide benefits for travellers. Lauren Haigh explores how partners are selected and collaborations cultivated