The new collaboration will see Starr Insurance Companies insure all new and renewing business across Europe, and Now Health International will continue to administer the international health insurance plans, including claims handling and customer service support.
“At Now Health International we are committed to further building our presence in Europe and have ambitions to expand into new markets across the region,” Zahir Sharif, Managing Director for Now Health International said. “Starr Insurance Companies, with over 100 years of heritage, expertise and existing presence across global markets, is a well-placed partner to help us achieve this goal.”
What will these changes mean for its customers?
Now Health International will continue to offer its existing products to members across Europe under the new partnership including WorldCare and SimpleCare. There will be no changes to plan benefits, pricing, or the customer service experience as a result of this arrangement.
Michel Faucher, Chief Commercial Officer, Now Health International added, “We are very excited about our new relationship and the opportunities it presents for us in the long term. I also want to reassure our members and partners that there will be complete continuity under the new arrangements, with the same market-leading plans and benefits, high standards of service, and state of the art digital tools our European customer base have come to expect.”
Starr has seen an uptake of US travel insurance policies by more than 500 per cent since the start of Covid-19. Santiago Mora, Head of International Accident and Health for Starr, said, “We’re excited to be the insurance provider for Now Health International, one of the fastest growing providers of medical insurance solutions for global expatriates.”