The Editorial Team updates the ITIJ website daily, and works on features for the print edition. With expert industry knowledge and years of experience in writing about complex travel insurance issues, the Editorial Team is ready to investigate and report on the topics that matter most to ITIJ's readers.

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Protecting customers for every eventuality

Kelly Sahner, Chief Commercial Officer at Trip Mate, tells us about her progression in the business, new tech, and vital partnerships

Understanding what ‘value-based care’ truly means

New Frontier Group is exploring how the VBC model can be adapted to meet the demands of international patients coming into the US. Gitte Bach, CEO, explains how it works…

The role of the freelancer

Rob Upton, Managing Director at Intelligent Management Solutions, tells ITIJ about his role, working with clients, and what’s next for the industry

MAWDY Ireland: pushing travel insurance forward

For a multinational company like MAWDY, the assistance arm of MAPFRE Group, Ireland is a robust and dynamic market in which to test new products that then benefit thousands of…

Three keys to unlocking better customer experiences in global insurance

Flywire tells ITIJ about the vital steps the industry must make when it comes to customer experience

EURAMI update May 2024

Second EURAMI Conference – setting the stage for collaboration

Operating against the odds

Frédéric Gaillart, European Air Ambulance’s Operations Control Centre Manager, tells ITIJ about geopolitical challenges, new technology, and overcoming a recent fire at their headquarters

Health – the foundation of business growth

Cigna Healthcare is helping to fuel productivity and enable employee vitality