Skip to main content
Advertisement
Home

Main navigation

  • Digital Issue Archive
  • Service Directory
  • Awards
  • Advertise
  • Subscribe now

Secondary

  • Travel Insurance
  • Policies & Partnerships
  • Travel Risk Management
  • Travel Trends
  • Hospitals & Healthcare
  • Industry Moves
  • Reviews
International Hospitals & Healthcare Part of the IH&H family
Part of the
IH&H family
International Hospitals & Healthcare

Understanding what ‘value-based care’ truly means

Travel Risk Management
1 May 2024 | Editorial Team
Featured in ITIJ 280 | May 2024
Sponsored by New Frontier Group
Share
New Frontier Group

New Frontier Group is exploring how the VBC model can be adapted to meet the demands of international patients coming into the US. Gitte Bach, CEO, explains how it works and what the benefits are for patients, providers and payers

The essence of VBC in the US

Various organisations in the US are focused on determining which VBC models work best for their populations, including the US government, employer groups, and national/state-focused insurance companies. At its core, VBC should align everyone’s interests – patients, providers, payers – towards the common goal of the best care at the lowest cost. This involves a shift from paying for services regardless of their effectiveness (fee-for-service models) to paying providers differently for managing overall patient care.

VBC for international patients

VBC for international patients coming into the US must be adapted to meet the specific demands of that population. As various programmes are tested for employers or the government, for example, the international insurance industry must determine how to recalibrate these approaches to align with the governance of international insurance plans for travellers, expats and international private medical insurance (IPMI) members.

In our international market, the majority of services are still reimbursed under fee-forservice models. It is hard to adapt to VBC because many cases are urgent and patients may not be in the States long enough to implement preventative services or improve their health, so New Frontier Group looked at it another way to see how we could get valuebased pricing for our population.

This has emerged into what we call our Cap Care Premium programme. It is being designed with ambulatory surgery centers (ASCs) for non-emergent, scheduled surgeries. Our focus is on providing all-inclusive, fixed prices for specific procedures. This means that the cost of the surgery, plus all related fees for the surgeon, facility, anaesthesia, implants, recovery, pre- and post-operative visits, and prescriptions, is determined upfront – one bill, one fee. No more late charges and no more collection notices due to claims trailing from providers.

Benefits

• Patients get top-tier care from high-profile surgeons with quicker recovery times in high-quality environments without the worry of unexpected bills.

• Providers get simplified administration. They offer patient-centred care without getting entangled in complex billing procedures appeals, payment discount contracts, etc.

• Payers get competitive price transparency and outstanding outcomes for members.

Expected results

The results of our profiled cases show these programmes can be adapted successfully. See below some early indicators based on fixed cost with ASCs on orthopaedic cases compared to charges/fees typically associated with these types of cases.

All procedures would be pre-assessed and a flat rate would be provided and compared to standard inpatient discounts.

Ultimately, the success depends on its ability to consistently deliver improved patient outcomes at lower costs. As more data becomes available on the outcomes, NFG will refine their approach, driving continuous improvement in global healthcare delivery.

New Frontier Group (NFG)

NFG is an independent, women-owned business enterprise that is unrivalled for its range of solutions in international healthcare management and unbeatable in its hallmark superior customer service. NFG serves as a frontline outsourcing partner and advocate for clients. The focus of the organisation is on containment offerings that create an exceptional, memorable experience that caters to the high expectations of international clients.

Gitte Bach CEO, New Frontier Group

Gitte Bach, CEO, founded New Frontier Group in 2002. Her experience in global healthcare started at IHI Danmark, where she developed a vision for better solutions in international healthcare. She built NFG to create more robust cost management, claims administration, pharmacy, telehealth, and concierge solutions for clients worldwide.

ITIJ May 2024 Cover

May 2024
 Issue

In this issue we ask if British travellers are complacent about insurance; examine cost containment in Europe and ask how insurers and assistance companies can contain spiralling medical expenses; and look at cases of victims of sexual assaults while overseas, and explore whether standard travel insurance policies assist them fully.

Read full issue
Travel Risk Management
1 May 2024
Share

Editorial Team

The Editorial Team updates the ITIJ website daily, and works on features for the print edition. With expert industry knowledge and years of experience in writing about complex travel insurance issues, the Editorial Team is ready to investigate and report on the topics that matter most to ITIJ's readers.

New Frontier Group

New Frontier Group

Keep on reading

No results

There are no results available matching your search term.

Why subscribe to ITIJ?

In-depth analysis

In-depth analysis

Unique insights and expert opinions on the latest industry developments

A wider perspective

A wider perspective

Get the global view on the topics that are trending in your region

Breaking news

Breaking news

ITIJ.com has all the latest news relevant to travel insurance and IPMI professionals

Subscribe now
ITIJ IH&H

Footer menu

  • About Us
  • Subscribe
  • Advertise
  • Contact
  • Privacy Policy
  • Terms
  • Voyageur
International Travel & Health Insurance Conferences

Social

  • LinkedIn link
  • Twitter link

© Voyageur Publishing & Events 2026

Close