Assistance & Repatriation
October 2024
Issue
In this instalment of the Assistance & Repatriation Review, we look at the complex considerations involved in providing assistance in sub-Saharan Africa; we investigate how international students can suffer from poor mental health – and how to support them; and we explore the current state of the funeral repatriation sector.
Providing assistance in Sub-Saharan Africa
Dealing with culture shock among international students
International funeral service provision
Interview: Agathi Kanellou, Medical Claims International
April 2024
Issue
In this issue we focus on the evacuation of people from war zones; the repatriation of human remains after a disaster; how assistance providers can work more effectively with local healthcare providers; and the benefits of subcontracting to local firms.
A lifesaving odyssey: the tale of Baby Mary
Sponsored by AMREF Flying Doctors
The VIP solution for second surgical opinions
Sponsored by New Frontier Group
Critical care at sea
Sponsored by AP Companies
The Dangerous Allure of Aconcagua
Sponsored by Redpoint Travel Protection
October 2023
Issue
In the second of our Assistance and Repatriation Reviews of 2023 we look at Antarctic assistance and extreme medical assistance for explorers and remote workers. We also examine factors driving cost increases in medical assistance around the world. Covid ramped up the cost of assistance, but what else has actually changed currently? In this issue we also look at treatment and evacuation options from the Caribbean. Finally, we look into the red flags that insurers need to watch out for when contracting with ground ambulance service providers.
Assistance on the Antarctic ice
Factors driving cost increases in medical assistance
Using ground-based medical transportation
Treatment and evacuation options in the Caribbean
April 2023
Issue
In our latest Assistance & Repatriation Review, we explore the considerations of repatriating mortal remains; how concierge services help assistance firms give clients the best possible experience; and how assistance and repatriation companies rebuild their networks after major crises.
Transporting the dead
Rebuilding networks after a crisis
Concierge services for travel and medical assistance: the VIP experience
CASE STUDY: Providing medical support on the high seas
Sponsored by New Frontier Group
October 2022
Issue
In the ITIJ Assistance & Repatriation Review, we cover business travel risk management technology, medical assistance logistics for cruise passengers, and how security and medical assistance firms stepped up to the plate to evacuate national and international clients when Russia invaded Ukraine.
Travel risk management evolution of technology and skillsets
Medical evacuation plans for cruise passengers
Assistance in Ukraine – case studies from security providers
Interview: Dr Robert Quigley, Medical Director at International SOS
April 2022
Issue
The Assistance & Repatriation Review includes in-depth analysis of the growth in long-range road ambulance transfers, the challenges of providing assistance services to high-net-worth clients, and the complexities surrounding kidnap and ransom cover, as well as an interview with Charles Taylor Assistance.
Assistance for high-net-worth clients
Kidnap and Ransom risk - Security on the front line
Adapting customer service to the post-Covid world