ITIJ 298 | November 2025

Cover of the magazine ITIJ

In this issue of ITIJ we look at current travel patterns to and from the US and Europe, take a close look at the Italian healthcare system, and examine how insurers are adapting policies and coverage to manage weather-related challenges.

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In this issue

dhig GmbH

AI in claims management: the governance gap

Diyan Stanev, Head of Operations at dhig GmbH, tells ITIJ about the limitations of AI, and who takes responsibility when things go wrong

Sponsored by dhig GmbH

HAC Medical

Remote rescues and rapid responses

James Halsted, CEO of HAC and HAC Medical, talks to ITIJ about their latest tech, close partnerships, and crossborder responses

Sponsored by HAC Medical

Xodus

Xodus one year on – innovation as the foundation of travel insurance’s future

David Rivelis, President and CEO at Xodus Travel Insurance Services, talks to ITIJ about a digital-first ethos

Sponsored by Xodus

HM Hospitales

Introducing the HM Hospitales International Patient network

Leadership, innovation, and trust in the service of international patients is what makes these centres thrive

Sponsored by HM Hospitales

Medcube

MedCube – setting a new standard in medical transports

Thorkild Lykke, Co-Founder and Chief Commercial Officer at MedCube, talks to ITIJ about the business

Sponsored by MedCube

Hospiten

Redefining trust

María Cecilia Aponte Caicedo, Head of International Care and Wellness Program at Hospiten, speaks to ITIJ about having confidence in healthcare systems and how new tech is helping the industry

Sponsored by Hospiten