ITIJ 286 | November 2024

ITIJ November 286

This month we look at affinity partnerships and ask if online travel agencies are the perfect partners for insurers; we cover the trends around cruising in the Mediterranean; we delve into the specifics of the Austrian healthcare system; plus we examine international healthcare and technology, asking how far can technology go.

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In this issue

Airport graphic abstract

Industry Voice: Decline, recovery, and transformation: travel insurance post-pandemic

Finaccord Manager David Bowles and Associate Grace Cuddihy share their insights into the travel insurance and assistance landscape in Europe, and how it was impacted by Covid-19

David Bowles & Grace Cuddihy

Digital map

Industry Voice: Hyper-personalised insurance: the pros and cons

Jonathan Frankham, General Manager, UK and Europe, at World Nomads, says algorithms are music to insurers’ ears when it comes to hyper-personalisation – but let the buyer beware

Jonathan Frankham

Security lock digital security

Industry Voice: Safeguarding sensitive healthcare data in a globalised world

Dominic Steptoe, Chief Product Officer at BOXX Insurance, tells ITIJ about balancing the need for digital innovation with cyber risk and security when it comes to customer information – especially...

Dominic Steptoe

ITIJ 286 Committee

Interview: ITIC Global Advisory Committee

ITIJ asked the ITIC Global Advisory Committee what their biggest challenges of 2024 have been, and how they might change their approach to business in 2025

Graphic of city scape

Interview: Robert Gallagher, the US Travel Insurance Association (USTIA)

Mandy Langfield spoke to Robert Gallagher, Head of Americas for AIG Travel, and President of the US Travel Insurance Association (USTIA), about his career in the industry, and the...

Mandy Langfield

ITIJ 286 Graphic of women fanning herself in a hot country

Interview: Shaun Boulter, AXA Partners

Michelle Royle spoke to Shaun Boulter, Global Head of Security & Operations – Corporate Mobility Travel Solutions for AXA Partners, about travel security, cyber threats, and how climate change...

Illustration of a diverse team working together

Interview: Paula Wilson, Senior Director of Leadership, Governance and Business Risk Advisory at Vmarsh Healthcare

Chloe Fox spoke to Paula Wilson, Senior Director of Leadership, Governance and Business Risk Advisory at Vmarsh Healthcare, about her views on how AI will affect the healthcare sector, and...

Graphic of people running on the beach

Interview: David Rivelis, Xodus Travel Insurance Services

Mandy Langfield spoke to David Rivelis, President and CEO, Xodus Travel Insurance Services, about product innovation, opportunities for market growth, and changing the face of the Canadian travel insurance market

Mandy Langfield