Fiona Greenwood, Operations Director at Rowland Brothers International, described the complexities of repatriating mortal remains to a country where the deceased is not a national.
Dr Cenk Aydinçer of Marm Assistance describes a mission to transfer a patient with Ehlers-Danlos syndrome home from Tanzania after they fell ill there.
The benefits and challenges of subcontracting travel assistance
Outsourcing to third-party providers can give assistance firms access to localised knowledge and specialised expertise. Lauren Haigh explores the considerations for companies looking to subcontract assistance