The repatriation of mortal remains: industry growth, challenges, and regional insights

Given the complexities of local customs, regulations, staff training, and cultural considerations, Chloe Fox explores how providers are enhancing their services to ensure they are prepared for every challenge

International Assistance Group in action: advancing assistance

The International Assistance Group (IAG) continues to strengthen its role as the world’s largest alliance of independent assistance experts, fostering case collaboration, professional development and operational support across its global...

Embracing technology to save lives

Dr Olutomiwa Ogunbona, CEO at Holistic Care Medical Assistance, talks to ITIJ about extreme security challenges, and getting to patients in remote locations

¡Viva Madrid! The IAG Forum and 25th Medical Academy Review

The Spanish capital welcomed over 60 industry leaders for the International Assistance Group (IAG) Forum and 25th Medical Academy last month

The digital revolution: how can AI improve the efficiency of claims?

Oliver Cuenca explores how artificial intelligence (AI) can improve the efficiency of travel insurance claims processes, as well as reducing human error and fraud

Ensuring safe patient transfers: medico-legal concerns

Chloe Fox asks experts what the industry is doing to mitigate legal risks for doctors and patients during medical transfers