MAWDY drives the traveller experience revolution in Latin America

The travel and tourism sector is undergoing an evolution thanks to the possibilities brought about by digitisation, which, hand in hand with companies like MAWDY, MAPFRE’s assistance unit, can result...

Assisting cruise lines post-pandemic

Oliver Cuenca talks to representatives of the assistance sector about how they have managed the post-pandemic surge in demand from the cruise line industry

Industry Voice: When a death occurs away from home

Fiona Greenwood looks at funeral trends and customs as they vary from country to country, and explains how an experienced international funeral operative can help to ease a family’s pain...

Industry voice: Ensuring ongoing quality in a global medical network

Elyah Oulad-Mehdi, Head of International Medical Assistance Excellence, and Geoffroy Remond, Head of International Medical Networks – Europe, Africa, Middle East and Asia, both at AXA Partners, tell us about...

Interview: Maria Angela Varde, Assistant General Manager, BrightCare Assist

A bright future: Maria Angela Varde, Assistant General Manager for BrightCare Assist, talks to Michelle Royle about her role in the company, challenging times, and what’s next