Meeting the needs of travel insurance customers

Graeme Trudgill, Executive Director of the British Insurance Brokers Association (BIBA), discusses the role that brokers can play in satisfying the demands of customers in today’s ever changing travel market

Network management and data security

Christoph Ullrich of ADAC discusses how regulatory requirements are changing how insurance and assistance providers must approach data security

Customer engagement – products and marketing

Travel recovery in the Middle East is resulting in increased demand for travel insurance, but how can providers capitalise on this opportunity in the long term? Jonathan Cooper of WIS…

AI is the answer to innovation in the claims process

In a recent webinar, Niels Thoné, Co-Founder and Chief Growth Officer (CGO) of Sprout.ai (Sprout), and Joanne Richardson, former Health Director at AXA, sat down to discuss the challenges in…

Recoveries and recompense for travel insurance providers

Daniel Scognamiglio, Partner at law firm Blake Morgan, shares how insurers can recover outlay using rights enshrined in law

Sanctions and their effect on international payments for insurers

Western Union Business Solutions shares their insights on how travel and health insurers are managing payments in light of the sanction imposed on Russia since its invasion of Ukraine in…