Industry Voice: Making travel truly accessible Becky Hart, Communications Specialist at Seven Corners, on why doing the right thing for travellers with disabilities leads to better business Read More
Industry Voice: The rewards of post-pandemic travel Brad Dance, TuGo’s Chief Customer Officer, speaks to ITIJ about the benefits of travel post-Covid-19 Read More
Building an ecosystem of excellence While customer service is everything, its effectiveness comprises many different parts, as Sheldon Kenton of Global Benefits Group explains Read More
Establishing a provider network to support assistance services in a new region Natalya Butakova, CEO at AP Companies, on what it takes to establish a new provider network in an unfamiliar country Read More
Building a business in the West Balkans Dr Ervin Kostakis, Chief Medical Officer for Albanian Intercare Services Group (Albintercare), explains how his firm provides assistance in the West Balkans Read More
A new era for travel protection: what's trending and what's here to stay Jeff Wright, CEO of Allianz Partners USA, on the shifting landscape in travel insurance, growing awareness and evolving support Read More