Sparking change: the Roaring Twenties revolution of the 21st century

Just as the Roaring Twenties of the last century forever changed the US, the mid- to late-2020s are set to give rise to the transformation of global society and business, says Randy…

Promising summer dreams come crashing down!

This year was supposed to be the mother of all holiday seasons for people around the world, many of whom are tired and distressed and are in search of a relaxing…

Mental health, wellness and resilience - how insurance can help

Support for the mental wellbeing of clients is becoming ever more important. Robin Ingle shares his thoughts on the impact the pandemic has had on mental health, and how the…

Why preventative care matters

Arjan Toor, CEO at Cigna Europe, discusses why health insurance providers need to up their game when it comes to helping their members before they are ill

marm assistance detail how they prepare for the summer travel season to Turkey

Dr Umit Sal, Manager of marm assistance’s medical department, shared details about how the company is preparing for a busy summer season

Customer service is king in travel assistance

Angela Smith, Head of Proposition Development for Charles Taylor Assistance, explains how, in a world of ever-higher customer expectations, assistance providers can pre-empt complaints by optimising service