Changing customer behaviour in travel bookings

Julie Kyse, VP, Global Air Partnerships, Expedia Group, explains how new patterns in the airline and booking industry are emerging following a shift in traveller behaviour 

Navigating undeclared pre-existing conditions

Dr Lynn Gordon, Chief Medical Officer at Charles Taylor Assistance, shares what happens for the assistance company when undeclared pre-existing conditions get in the way of travel insurance coverage

Protecting employees’ mental health during Covid-19 – no matter where they are in the world

Amid the growing mental health pandemic, Arjan Toor, CEO of Cigna Europe, takes us through some of the latest Cigna survey results to identify what it is that travelling employees...

Cost Containment born in the USA, now reaching the world: an introduction to Phia International

The International Hospitals & Healthcare Review speaks to Phia International to find out more about their mission to help international travel insurance payer community stop overpaying for US medical claims...

Interview: Eva Kluge

ITIJ spoke to Eva Kluge, Director of Sales and Business Development for Air Alliance MedFlight, about the challenges 2020 has brought, and how, with the right mindset, providers can adapt...

Interview: The International Hospital Federation

Eric de Roodenbeke, CEO of the International Hospital Federation (IHF), spoke to Hospitals & Healthcare about the impact of Covid-19 on global healthcare, the potential impacts of the crisis as...