Industry Voice: When a death occurs away from home
Fiona Greenwood looks at funeral trends and customs as they vary from country to country, and explains how an experienced international funeral operative can help to ease a family’s pain…
Suzanne Sangiovese, Director of Travel and Technology at Riskline, explains how AI and travel risk intelligence are shaping the future of business travel
Interview: Maria Angela Varde, Assistant General Manager, BrightCare Assist
A bright future: Maria Angela Varde, Assistant General Manager for BrightCare Assist, talks to Michelle Royle about her role in the company, challenging times, and what’s next
Interview: Andreas Friedrich, Chief Operating Officer of AXA Partners Spain
Customer centricity and embracing AI: ITIJ speaks with Andreas Friedrich about artificial intelligence, teleworking, and the importance of mental health provisions
Industry Voice: The changing face of assistance for expatriate clients
As global expat communities diversify along with their typical destinations, assistance companies are adapting their offers to suit, says Natalya Butakova, CEO of AP Companies Global Solutions