Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships
Alex Wright examines the ways in which hospitals can become established centres of medical excellence, and asks experts how difficult it is to maintain a great reputation
Cost containment strategies in air medical transfers
While patient welfare and continuity of care are vital in air medical transfers, cost containment is a key consideration for assistance companies and insurers alike. Experts share insights with Lauren…