Industry Voice: Building and maintaining global medical networks

Lara Helmi, Managing Director of CONNEX Assistance, spoke to ITIJ about the company’s successes and challenges when selecting and maintaining medical providers 

Industry Voice: Adventure travel - what’s shaping 2025?

Tim Riley, Managing Director of True Traveller and Chairman of the Association of Travel Insurance Intermediaries (ATII), talks to ITIJ about travel trends for the coming year

Providing care and comfort to the families of patients injured abroad

Dr Adrian Hyzler, Medical Director at Crisis24, explains how assistance firms can provide comfort to the loved ones of a patient who has been injured abroad

Interview: Ryan Fuller, Associate Director of Travel at Hood Group

Ryan Fuller from Hood Group speaks to ITIJ about how the industry has bounced back after Covid-19, insurtech partnerships, and what’s next for the business

Supporting business travellers and international assignees in a crisis

Sebastien Bedu, General Manager, Middle East, at International SOS, explains what it takes to ensure that employees working overseas are safe when an emergency situation occurs

Interview: Dr Maan Fares, Chair of Global Patient Services at Cleveland Clinic

The ITIJ team speaks to Dr Maan Fares from the Cleveland Clinic about eliminating barriers for international patients and the value of a multidisciplinary approach to care