ITIC UK 2024 | Identifying and meeting customer expectations
Mandy Langfield, Director of Publishing at Voyageur, presented ITIJ and Consumer Intelligence’s research into what customers value most in travel insurance policies. Dan Flooks, Direct Line Group, and Tim Riley…
Anna Angell shared her insights into what customers want, and asked what our industry can learn about customer behaviour in other sectors that can be applied to insurance purchases
Summer 2024 travel trends: Gen Z spends, Europe reigns
According to US travel insurance marketplace Squaremouth, travellers are sparing no expense on their summer getaways, despite the rising cost of travel