Value-added benefits supporting mental health conversations
Value-added benefits as part of critical illness and life insurance cover are helping to ease conversations about mental health, research from HSBC Life (UK) shows
Mandy Langfield, Publishing Director, and Michelle Royle, Managing Editor, from the International Travel and Health Insurance Journal (ITIJ) are attending the BIBA Conference in Manchester this week (15–16 May)
95% of claims handlers are embracing technology, new research finds
Research of UK and US insurers reveals document processing, compliance and reporting are the biggest culprits for claims handler stress, but technology can transform their role for good