Mandy Langfield, Publishing Director, and Michelle Royle, Managing Editor, from the International Travel and Health Insurance Journal (ITIJ) are attending the BIBA Conference in Manchester this week (15–16 May)
Industry voice: The ever-evolving role of brokers in IPMI
William Cooper, Marketing Director for William Russell, talks to ITIJ about how the role of brokers has changed, and how relationships with clients are paramount