Worldline extends partnership with MSC Cruises
The payment services company will support the cruise brand’s expansion
Worldline has extended its long-standing relationship with MSC Cruises, looking to provide a personalised and homogeneous experience to cruise guests across Europe.
The payment services company will help support MSC Cruises in its expansion plans, facilitating entry into new markets with a secure plug-and-play solution.
MSC Cruises is experiencing an increase in post-Covid tourism, with Worldline supporting the company’s ambitions for growth. It is offering an omnichannel payment experience, which accepts a broad range of local and international payment means, including quick availability of emerging payment solutions, and streamlined online as well as card-present processing capabilities.
This solution will cover the entire value chain, from a complete e-commerce acquiring solution across Europe to onboard payment terminals to accept passenger payments during sailing. The customisation is specific to requirements of MSC Cruises.
It will be integrated with MSC Cruises’ Shipboard Property Management System (SPMS), simplifying internal payment processes and increasing staff efficiency. It also has a financial reporting tool for financial analysis, reconciliation and fraud detection.
Chris Lanckbeen, Global Sales Director Travel and Hospitality at Worldline, said: “MSC required a sophisticated set of features to support their customer promise, which Worldline, as the main payment partner for their European e-commerce business, is happy to support.”
Stefano Celada, Head of Group Treasury of MSC Cruises, added: “Worldline has been able to fulfil our need to develop the most up-to-date and stable acquiring solution for our growing European operations, providing us with the highest-quality standards, flexible payment options and increased back-office efficiency. These benefits will help us to deliver our own customers with the best possible travel and payment experience.”
In December, Worldline launched a Buy Now Pay Later scheme to meet increased customer demand in the travel sector.