Under the terms of the arrangement, Healix will provide Berkley Accident and Health Specialty Accident policyholders with medical and travel assistance services.
This includes a 24/7, globally accessible, dedicated line offering advice and assistance from medical experts. Additionally, customers can use the Healix Travel Oracle mobile app, which can provide instant access to digitised personal travel documents, as well as instant access to medical support.
Berkley Accident and Health clients will also have the option to customise their travel risk management programme with other Healix offerings, including:
- 24/7 expert security assistance
- Training sessions for employees covering topics such as situational awareness, LGBTQ+ travel risks and how to avoid being a target of crime
- Healix Sentinel traveller tracking
- Mental health support
- A range of consultancy services.
“These are interesting and critical times in the travel landscape. How we travel and our needs while travelling have evolved drastically,” said Brad Nieland, President and CEO, Berkley Accident and Health. “Whether going to a conference, developing new international business opportunities, or simply attending internal meetings, travellers of all types share concerns when it comes to medical emergencies and personal safety. Healix is playing a key role in delivering the personal care and hands-on support that travellers need while away from home.”
Charlie Butcher, CEO, Healix, added: “Travelling in 2023 brings plenty of risks, from the continued risk of coronavirus to the impacts of climate change on weather, to regional geopolitical challenges. Through the Healix services, Berkley Accident and Health clients can provide the tools necessary to reassure and support workers venturing out for business.”
Healix also recently entered into a five-year partnership with New Zealand’s Emergency Alliance.