Blink reports successful coverage of US winter storms

Severe winter weather conditions across North America resulted in thousands of flight cancellations – including 16,000 by Southwest Airlines during Christmas week – primarily due to massive storms. This led to thousands of travel insurance claims.

“These recent winter storms in the US and Canada have really shown the benefit of parametric claims handling, to both traveller and travel insurer, as we have been able to deliver lounge passes and claims payments in real-time, exactly when the traveller needed it,” said Carl Carter, Chief Commercial Officer, Blink Parametric. “Our partner travel insurers have also benefitted by the ability of our parametric systems to automatically handle claims at scale, especially at peak times of surge like this.

“We are seeing continued and increased demand from travel insurers worldwide that are looking to modernise and improve their customer claims experience on high-volume, low-value claims, while mitigating claims handling costs,” he added.

The company said its automated payout and customer support systems offered a significant advantage over ‘many traditional travel insurance companies, [who] are facing a huge overhead and operational burden in processing claims’.