Allianz Partners has agreed a partnership with the Marriott hotel chain to offer travel insurance products to US customers booking hotel rooms.
The optional insurance will be integrated into the booking processes of both the Marriott website and the Marriott Bonvoy iOS app and will be available to all US citizens and residents for both domestic and international bookings. Rollout on Android versions of the app is expected to be available from next year.
The arrangement is intended to provide hotel guests with a streamlined process to purchasing insurance and will offer a range of Allianz Global Assistance policies of varying price, coverage and benefits.
When a policy is selected during the booking process, the cost will be added to the total cost of stay and charged as a single purchase.
Allianz will offer a range of prices, coverage, and benefits to Marriott customers
As part of the partnership, Allianz Global Assistance has developed plans alongside Marriott which provide coverage for everyone staying in the room, including friends or family.
Allianz also says that the insurance plans may include reimbursement for non-refundable expenses incurred due to delays or emergencies, including travel cancellation costs due to illness or injury; coverage for the cost of rebooked flights, airport hotel rooms and taxi fares; and coverage for the cost of pre-paid, non-refundable trip expenses such as tours, activities and entertainment.
Depending on the plan purchased, costs for emergency medical care during a trip, and delayed or lost luggage and personal belongings may also be covered.
Other plan benefits will include 24/7 access to a team of multi-lingual experts who can help guests with medical and travel-related emergencies, including making transport arrangements, arranging roadside assistance, or providing destination information.
All insurance plans will be cancellable within at least 15 days of purchase, or more depending on US state and plan purchased, provided that the guest has not begun travelling.
Peggy Roe, Global Officer for Customer Experience, Loyalty and New Ventures at Marriott International, said: “Taking care of our guests while they explore the world, has always been a core principle for our company and today’s less predictable travel environment, resulting from the pandemic, has made the need to protect travel decisions more urgent. Our industry leading product provides protection for multiple travellers in the party and protects trip purchases beyond the hotel stay.”
Allianz allies with Singapore Airlines
Allianz Partners has also partnered with Singapore Airlines to offer its full suite of travel insurance offerings to the airline’s customers.
The insurance products will be available alongside ticket bookings. Rollout of the service began in Germany, Singapore and Switzerland in December 2021, and will be expanded to cover 28 high-growth travel markets throughout 2022.
The travel insurance policies on offer will include potential protection for trip cancellations and interruptions, significant travel delays and missed connections, medical emergencies abroad, baggage issues, including coverage for Covid-related illnesses before or during a trip. Policyholders will also have access to Allianz’s 24/7 travel assistance hotline and concierge service.
Allianz Partners' products are embedded seamlessly into its partners' businesses or sold directly to customers, and are available through several commercial brands including Allianz Assistance, Allianz Travel and Allianz Care.
Allianz announced a similar partnership with Canada’s Porter Airlines in December 2021, offering insurance policies during the ticket booking process.