Case Study: A lifeline in Colombia for a new mother and her infant
Rob Stephenson CBE, Director of Global Assistance at SPS, recounts an arduous mission in a remote region where an unaccompanied mother went into early labour.
Dr Raziel Rosas, Case Manager from Logimedex, reports how it responded to the case of a patient who presented acute neurological deterioration in Oaxaca, Mexico.
ITIC APAC 2023 | Emerging technology for insurers and medical assistance
In the third session, Jane Hegeler discussed how new technology offerings are changing the way that insurance, sales, claims and medical assistance are being delivered
ITIC APAC 2023 | Assistance challenges and solutions, part 2: Provider network management
With a wealth of experience in the challenges insurers can face, our experts, Dr Attapoom Susupaus, Debbie Tong, Dr Winston Jong and Dr Carl Luckhoff, discussed how managing patients in…
ITIC APAC 2023 | Assistance challenges and solutions, part 1: Cruise assistance and repatriation options
On the first day of our ITIC APAC conference in Sydney, Michael van Niekerk, David Stone and Victoria Roy discussed the key challenges that can be encountered when cruise ship…