No child left behind

When a parent or guardian becomes seriously ill overseas, assistance providers face a complex challenge that extends well beyond clinical care. Although these cases are relatively rare, safeguarding dependent children...

When disruption strikes: building corporate security resilience before the crisis

As geopolitical disruption makes business travel harder to predict, organisations must know when to move, when to shelter, and how to turn intelligence into action. Chloe Fox explores

Providing legal assistance to travellers arrested abroad

Oliver Cuenca explores how swift legal intervention and consular coordination are essential to navigating unfamiliar justice systems

Industry Voice: Providing assistance to an ageing population

People are travelling later in life than ever before, but with age comes greater complexity. Julie Remmington, Director of Real Travel Assistance, explores the operational and insurance challenges facing a...

Industry Voice: Funeral repatriation in APAC

Mark Mills, Managing Director of Ambrose Australia, explains the unique challenges and critical importance of managing international repatriations from one of the Pacific’s key transport hubs

Adam Hickman interview: From startup to specialist – growing a global medical assistance company

As medical assistance providers face increased operational, geopolitical, and technological challenges, Medresq’s CEO and Co-Founder, Adam Hickman, explains how agility, expertise, and culture are helping the business stand out