Features

The feature articles in ITIJ are an integral part of the publication, allowing us to place a special focus on issues and trends affecting the global travel and health insurance industry. Whether an extended article analysing a key topic in the news, a ‘Profile’ interview with a leading industry representative, or an in-depth look at a pertinent subject area, ITIJ’s ‘features’ provide unique industry insights and offer readers a chance to keep up-to-date with the latest thinking on the most important issues.

To contribute to one of ITIJ’s forthcoming features, please contact the editorial team: editorial@itij.com. A list of forthcoming features can be found here.

ITIJ 219 | April 2019

Is microinsurance the next frontier for insurers and consumers alike? Lauren Haigh asked industry professionals to share their thoughts on the topic.

ITIJ features
Assistance & Repatriation Review | April 2019

There are multiple choices to be made during the repatriation process, but the decision of when to repatriate a patient is the pivotal consideration. How is this decision made and what happens when involved parties disagree? Christian Northwood finds out

ITIJ features
Assistance & Repatriation Review | April 2019

Mandy Langfield explores the issues around transporting patients via road ambulance

ITIJ features
Assistance & Repatriation Review | April 2019

Understanding the processes, challenges and protocols inherent in the funeral repatriation industry is key for those who partner with such companies in the global travel and medical assistance arena. Fiona Greenwood shares her unique personal insights into this industry

ITIJ features
ITIJ 219 | April 2019
Mark Gallivan, Lead Data Scientist at Metabiota, explores how analysis of social media can help to calculate the economic burden of disease outbreaks such as Zika.
 
Op Ed
Assistance & Repatriation Review | April 2019

ITIJ caught up with Carlos Hernandez, Operations Manager at Tangiers International, to talk about his role, digital claims, and a particularly challenging assistance case

Industry Profile
ITIJ 219 | April 2019
Peter Honnor, Head of Strategy at experience design agency 383, shares his insights into how travel booking engines can improve their bottom line by engaging customers at the earliest stages of their planning journey.
Op Ed
Assistance & Repatriation Review | April 2019
Sam Tester, Operations Manager at Homeland International, ponders how Brexit could impact the funeral and repatriation sector
Op Ed
ITIJ 219 | April 2019
Richard Coleman, European Director at Collinson, explains how customer experience can act as a differentiator
Op Ed
Assistance & Repatriation Review | April 2019

Takaaki Chiyo of Emergency Assistance Japan looks at the challenges of language barriers in his line of work and explains how these can be overcome

Op Ed

Pages

The feature articles in ITIJ are an integral part of the publication, allowing us to place a special focus on issues and trends affecting the global travel and health insurance industry. Whether an extended article analysing a key topic in the news, a ‘Profile’ interview with a leading industry representative, or an in-depth look at a pertinent subject area, ITIJ’s ‘features’ provide unique industry insights and offer readers a chance to keep up-to-date with the latest thinking on the most important issues.

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