Joanne Richardson has over 20 years of experience working in health insurance across multiple countries for AXA, including Mexico, France and the UK. Before retiring last year, Jo worked for five years as a Health Director in the Group head office in Paris, developing group strategic initiatives such as Care Coordination and then working in Group Risk Management leading in-depth reviews of the major AXA health entities, helping ensure long term profitable growth through International best practice.
AI is the answer to innovation in the claims process
In a recent webinar, Niels Thoné, Co-Founder and Chief Growth Officer (CGO) of Sprout.ai (Sprout), and Joanne Richardson, former Health Director at AXA, sat down to discuss the challenges in…