Gina Millard is Senior Business Development Manager at Verisk. In this role, Gina leverages her deep domain knowledge of automation, insurtech and workflow solutions to help insurers operate more efficiently and better serve customers. She has over two decades of experience in the insurance and technology fields, specialising in claims solutions for leading insurers present in the UK and wider European markets.

Tackling the key pain points for customers during the claims process

With policyholder expectations rising and insurers keen to ensure a positive customer experience (CX), Gina Millard, Senior Business Development Manager at Verisk looks at the key pain points during the…