Rajeev Shrivastava is CEO of global insurtech company VisitorsCoverage Inc., an online marketplace that allows travellers to acquire and manage travel insurance online. He is also the founder of TMQuotes.innovative technology platform that empowers insurance agents or brokers to sell travel insurance online.
Retaining customers through transparency and realistic commitments
Rajeev Shrivastava, CEO of VisitorsCoverage, shares his insights into how insurers can improve customer retention rates through transparency, great customer service, and ensuring realistic commitments
