Mandy Langfield looks at the sometimes rocky relationship between the insurance industry and its customers, and asks what can be done to improve things.
Growing numbers of travellers are adding some of the world’s most deprived urban areas to their holiday bucket lists – but what are the implications for travel insurers?
Paired with the full-scale media storm over shocking images of queues leading to its summit, the 11 deaths atop Mt Everest this climbing season have raised questions about the ethics…