Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships
Interview: Brett M Estep, President and Chief Operating Officer at Insured Nomads
Enhancing the customer journey: Brett M Estep talks to ITIJ about the recent surge in travel, new partnerships, and the future of the insurance industry
Paired with the full-scale media storm over shocking images of queues leading to its summit, the 11 deaths atop Mt Everest this climbing season have raised questions about the ethics…