Mandy Langfield looks at the sometimes rocky relationship between the insurance industry and its customers, and asks what can be done to improve things.
Paired with the full-scale media storm over shocking images of queues leading to its summit, the 11 deaths atop Mt Everest this climbing season have raised questions about the ethics…
Hostage taking and kidnapping are on the decline in parts of the world where they once were rampant, so why are more travel insurers offering kidnap and ransom cover, not…