Mandy Langfield and Ariel Kasanitz of PassportCard discussed meeting customer demands, overseeing multiple distribution channels, and managing the employee relocation process successfully
Mandy Langfield looks at the sometimes rocky relationship between the insurance industry and its customers, and asks what can be done to improve things.
The rise of social media means that more travellers are being reported missing to a wider audience in a more timely fashion. But how many of these cases are genuine…
Hostage taking and kidnapping are on the decline in parts of the world where they once were rampant, so why are more travel insurers offering kidnap and ransom cover, not…