Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships
Mandy Langfield and Ariel Kasanitz of PassportCard discussed meeting customer demands, overseeing multiple distribution channels, and managing the employee relocation process successfully
Hostage taking and kidnapping are on the decline in parts of the world where they once were rampant, so why are more travel insurers offering kidnap and ransom cover, not…