Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships
Mandy Langfield looks at the sometimes rocky relationship between the insurance industry and its customers, and asks what can be done to improve things.
Interview: Duncan Clifford, Head of Global Networks at AXA
Michelle Royle speaks to Duncan Clifford, Head of Global Networks at AXA, about his role, developing strategic solutions, and building important relationships
Risk is subjective, and for insurers seeking to educate their customers while analysing the reality of what could happen, it’s a balancing act that needs careful consideration