Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships
Mandy Langfield and Ariel Kasanitz of PassportCard discussed meeting customer demands, overseeing multiple distribution channels, and managing the employee relocation process successfully
Risk is subjective, and for insurers seeking to educate their customers while analysing the reality of what could happen, it’s a balancing act that needs careful consideration
It’s one of the world’s most popular holiday destinations, but regular reports of violence paint a concerning picture of Mexico. Cathy Hudson looks at how real the risks are