Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships
Wei Ke, Nick Frank and David Shleifer from Simon Kucher and Partners share the results of a survey that has led the company to predict an explosion in demand for…
It’s one of the world’s most popular holiday destinations, but regular reports of violence paint a concerning picture of Mexico. Cathy Hudson looks at how real the risks are
The rise of social media means that more travellers are being reported missing to a wider audience in a more timely fashion. But how many of these cases are genuine…
Pandemic-induced lockdowns may have brought a halt to travel, but they’ve been no barrier to fraud. Sarah Watson investigates the effect of Covid-19 on travel insurance fraud trends