Wei Ke, Nick Frank and David Shleifer from Simon Kucher and Partners share the results of a survey that has led the company to predict an explosion in demand for…
Mandy Langfield looks at the sometimes rocky relationship between the insurance industry and its customers, and asks what can be done to improve things.
Risk is subjective, and for insurers seeking to educate their customers while analysing the reality of what could happen, it’s a balancing act that needs careful consideration
Pandemic-induced lockdowns may have brought a halt to travel, but they’ve been no barrier to fraud. Sarah Watson investigates the effect of Covid-19 on travel insurance fraud trends