Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships
There’s a lot for travel insurers and assistance providers to navigate in these unprecedented times. Milan Korcok considers how the industry can best emerge victorious
The rise of social media means that more travellers are being reported missing to a wider audience in a more timely fashion. But how many of these cases are genuine…
Paired with the full-scale media storm over shocking images of queues leading to its summit, the 11 deaths atop Mt Everest this climbing season have raised questions about the ethics…