Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships
Interview: Jonathan Frankham – Engaging with a new type of traveller
Jonathan Frankham, UK & Europe General Manager for World Nomads and nib, spoke to Michelle Royle about his unusual background and how new visa requirements next year might affect travel…
News analysis: Extreme tourism – into the danger zone
Adventure travel insurance covers hiking or skiing, but doesn’t extend to descending 12,500 feet into the ocean to see the wreck of the Titanic. If interest in extreme tourism continues…
Mandy Langfield looks at the sometimes rocky relationship between the insurance industry and its customers, and asks what can be done to improve things.
There’s a lot for travel insurers and assistance providers to navigate in these unprecedented times. Milan Korcok considers how the industry can best emerge victorious