Mandy Langfield looks at the sometimes rocky relationship between the insurance industry and its customers, and asks what can be done to improve things.
Risk is subjective, and for insurers seeking to educate their customers while analysing the reality of what could happen, it’s a balancing act that needs careful consideration
There’s a lot for travel insurers and assistance providers to navigate in these unprecedented times. Milan Korcok considers how the industry can best emerge victorious